Keep approved business details consistent and schedule profile updates.
Before you start: Confirm the number of Google Business Profiles and the included check/update frequency in your written plan before you agree to this service.
Why suggested: Keep your approved location, contact details and opening hours easy to find.
Check before choosing: Requires an eligible, accessible business profile and approved details; ranking is not guaranteed.
Watch example & details
Read the explanation
A customer finds your business online. Can they quickly see when you are open and how to contact you?
Your Google Business Profile brings those essential details together. Review the business information, hours and service descriptions before updates are made.
Keep customers informed with approved updates and a clear process for checking profile changes.
A clearer profile helps people take the next step with confidence. You decide what your business says.
Setup includes
Connect the agreed Google Business Profile, check approved business details and configure the agreed update process.
Ongoing service includes
Publish approved profile changes and updates within the written plan; maintain the agreed configuration.
Requirements and limits
Before you agree, your written plan confirms the number of profiles, check/update frequency and included revisions. Ranking, review removal, verification and suspension recovery are not guaranteed; platform decisions remain with Google.
Additional costs
Applicable taxes, third-party subscriptions and any agreed usage charges are stated in the written quote before activation.
£35.00 / month£99.00 · One-off setupUsage and external-tool charges may be separate. We agree them before activation.
ENGAGE
Missed Enquiry Follow-Up
Pick up new enquiries that have not received a first response and alert the right person.
Why suggested: Acknowledge a new enquiry that has not received its first response.
Check before choosing: Agree one monitored channel, waiting time and team alert; this stops after a person responds.
Service details
Setup includes
Connect one agreed new-enquiry source; set the missing-first-response threshold, acknowledgement, staff alert and stop rules.
Ongoing service includes
Check eligible new enquiries for a missing first response and run the agreed acknowledgement/alert flow.
Requirements and limits
For first responses only; not ongoing sales nurturing. Stops when a person responds. If also using missed-call text back, agree one response owner to prevent duplicates.
Additional costs
Message, phone-number, telephony, AI and third-party charges may apply where used; rates and spending controls are agreed in writing before activation.
£35.00 / month£99.00 · One-off setupUsage and external-tool charges may be separate. We agree them before activation.
CONVERT
Appointment Booking System
Offer suitable appointments from a connected calendar.
Why suggested: Offer appointment requests or slots under agreed calendar rules.
Check before choosing: Requires a compatible calendar. Tables, rooms, classes, staff or resources need separate compatibility checks.
Watch example & details
Read the explanation
Agreeing a time can take several messages. Customers want to know what is available and confirm the next step.
The booking assistant offers available times from your connected calendar, following your service and availability rules.
The customer chooses a suitable slot, provides the required details and receives confirmation. The appointment is added to your calendar.
Reduce the back and forth and make it easier for interested customers to take the next step.
Setup includes
Connect one agreed calendar and configure availability, booking rules and a basic booking confirmation.
Ongoing service includes
Keep the agreed booking flow available through the connected calendar and maintain configuration within scope.
Requirements and limits
Not a replacement for specialist table, room, stock, staff or resource management. Compatibility must be confirmed. Basic confirmation is included; extra timed reminder sequences are a separate service.
Additional costs
Message, phone-number, telephony, AI and third-party charges may apply where used; rates and spending controls are agreed in writing before activation.
£35.00 / month£99.00 · One-off setupUsage and external-tool charges may be separate. We agree them before activation.
CONVERT
Automated Lead Follow-Up
Follow up on eligible open enquiries and stop when the status changes.
Why suggested: Follow up an existing open enquiry with an agreed next step.
Check before choosing: Requires reliable reply and status updates, contact permissions and stop rules; separate from first-response recovery.
Watch example & details
Read the explanation
A customer asks for information, then the conversation goes quiet. A useful follow-up can bring the next step back into view.
Agree a simple sequence with helpful messages, sensible timing and a clear reason to reply.
Messages stop or change when the customer replies, books or asks not to be contacted, according to your configured rules.
Give your team a more consistent follow-up process without manually chasing every open enquiry.
Setup includes
Configure one agreed follow-up sequence for existing open enquiries, with reply, booking, closure and opt-out stop rules.
Ongoing service includes
Run the agreed follow-up sequence using connected enquiry status and maintain its configuration.
Requirements and limits
For an existing conversation, not a missing first response or a dormant-customer campaign. Status synchronisation is required; agree overlap/stop rules with quote follow-up.
Additional costs
Message, phone-number, telephony, AI and third-party charges may apply where used; rates and spending controls are agreed in writing before activation.
£35.00 / month£99.00 · One-off setupUsage and external-tool charges may be separate. We agree them before activation.
ATTRACT
Automated Google Review Collection
Ask eligible customers for an honest review after service.
Before you start: Review invitations follow agreed eligibility rules regardless of expected satisfaction.
Why suggested: Invite customers fairly to share honest feedback after a completed service.
Check before choosing: Agree a valid review link, eligible contacts and timing; never select by expected rating.
Service details
Setup includes
Configure one review-invitation journey, approved link and timing, with the same invitation rules for all eligible customers.
Ongoing service includes
Run invitations for eligible completed services under the agreed rules and maintain the configured journey.
Requirements and limits
Use the same invitation rules for all eligible customers, regardless of expected satisfaction. Do not offer incentives for posting, changing or removing a Google review, regardless of its rating. No positive rating is guaranteed; each customer chooses their own rating and words.
Additional costs
Message, phone-number, telephony, AI and third-party charges may apply where used; rates and spending controls are agreed in writing before activation.
£35.00 / month£99.00 · One-off setupUsage and external-tool charges may be separate. We agree them before activation.
Total for these suggested services
£175.00 per month · £495.00 one-off setup
Your quote shows the total and any taxes or fees that apply.
