Keep approved business details consistent and schedule profile updates.
Before you start: Confirm the number of Google Business Profiles and the included check/update frequency in your written plan before you agree to this service.
Why suggested: Keep your approved location, contact details and opening hours easy to find.
Check before choosing: Requires an eligible, accessible business profile and approved details; ranking is not guaranteed.
Watch example & details
Read the explanation
A customer finds your business online. Can they quickly see when you are open and how to contact you?
Your Google Business Profile brings those essential details together. Review the business information, hours and service descriptions before updates are made.
Keep customers informed with approved updates and a clear process for checking profile changes.
A clearer profile helps people take the next step with confidence. You decide what your business says.
Setup includes
Connect the agreed Google Business Profile, check approved business details and configure the agreed update process.
Ongoing service includes
Publish approved profile changes and updates within the written plan; maintain the agreed configuration.
Requirements and limits
Before you agree, your written plan confirms the number of profiles, check/update frequency and included revisions. Ranking, review removal, verification and suspension recovery are not guaranteed; platform decisions remain with Google.
Additional costs
Applicable taxes, third-party subscriptions and any agreed usage charges are stated in the written quote before activation.
£35.00 / month£99.00 · One-off setupUsage and external-tool charges may be separate. We agree them before activation.
ENGAGE
Missed Enquiry Follow-Up
Pick up new enquiries that have not received a first response and alert the right person.
Why suggested: Acknowledge a new enquiry that has not received its first response.
Check before choosing: Agree one monitored channel, waiting time and team alert; this stops after a person responds.
Service details
Setup includes
Connect one agreed new-enquiry source; set the missing-first-response threshold, acknowledgement, staff alert and stop rules.
Ongoing service includes
Check eligible new enquiries for a missing first response and run the agreed acknowledgement/alert flow.
Requirements and limits
For first responses only; not ongoing sales nurturing. Stops when a person responds. If also using missed-call text back, agree one response owner to prevent duplicates.
Additional costs
Message, phone-number, telephony, AI and third-party charges may apply where used; rates and spending controls are agreed in writing before activation.
£35.00 / month£99.00 · One-off setupUsage and external-tool charges may be separate. We agree them before activation.
CONVERT
Appointment Confirmations & Reminders
Send confirmations and reminders using the correct appointment time zone.
Why suggested: Remind customers about an existing confirmed appointment or reservation.
Check before choosing: Requires a reliable compatible booking feed. Basic booking confirmation may already be included; agree extra reminders and message costs.
Watch example & details
Read the explanation
A booking is confirmed, but a busy customer can still forget the date or time.
Send a clear confirmation with the appointment details and any instructions the customer needs.
A reminder arrives at the agreed time before the appointment. Where configured, the customer can confirm or request a change.
Keep the details easy to find and give customers a clearer way to tell you when plans change.
Setup includes
Configure additional timed confirmations/reminders and the agreed route for booking changes or cancellation requests.
Ongoing service includes
Run the agreed reminder schedule from connected booking data and maintain timing and message configuration.
Requirements and limits
Requires reliable booking status and time-zone data. Adds reminder sequences beyond the basic confirmation in Appointment Booking; changes/cancellations are automatic only where specifically connected and agreed.
Additional costs
Message, phone-number, telephony, AI and third-party charges may apply where used; rates and spending controls are agreed in writing before activation.
£35.00 / month£99.00 · One-off setupUsage and external-tool charges may be separate. We agree them before activation.
Total for these suggested services
£105.00 per month · £297.00 one-off setup
Your quote shows the total and any taxes or fees that apply.
