Answer routine website questions and capture the next step.
Why suggested: Answer routine website questions from approved information and capture an enquiry.
Check before choosing: One agreed website; AI usage is separate. Define approved answers, limits and human handover.
Watch example & details
Read the explanation
A visitor is looking at your website and has a simple question. Waiting for an email reply could mean losing the moment.
Website chat responds using approved information and asks helpful questions to understand what the visitor needs.
With permission, it collects contact details and passes the conversation to your team when a human response is needed.
Give visitors a helpful starting point while keeping your team involved in the decisions that need them.
Setup includes
Configure AI chat on one agreed website, approved answers, enquiry capture and staff handover.
Ongoing service includes
Continue the configured website-chat flow and maintain approved information/configuration within the written scope.
Requirements and limits
Website channel only; not a staffed human-chat service. Agree languages, knowledge updates, AI usage and handover. Sensitive or out-of-scope questions go to your team.
Additional costs
Message, phone-number, telephony, AI and third-party charges may apply where used; rates and spending controls are agreed in writing before activation.
£35.00 / month£99.00 · One-off setupUsage and external-tool charges may be separate. We agree them before activation.
CONVERT
Appointment Booking System
Offer suitable appointments from a connected calendar.
Why suggested: Offer appointment requests or slots under agreed calendar rules.
Check before choosing: Requires a compatible calendar. Tables, rooms, classes, staff or resources need separate compatibility checks.
Watch example & details
Read the explanation
Agreeing a time can take several messages. Customers want to know what is available and confirm the next step.
The booking assistant offers available times from your connected calendar, following your service and availability rules.
The customer chooses a suitable slot, provides the required details and receives confirmation. The appointment is added to your calendar.
Reduce the back and forth and make it easier for interested customers to take the next step.
Setup includes
Connect one agreed calendar and configure availability, booking rules and a basic booking confirmation.
Ongoing service includes
Keep the agreed booking flow available through the connected calendar and maintain configuration within scope.
Requirements and limits
Not a replacement for specialist table, room, stock, staff or resource management. Compatibility must be confirmed. Basic confirmation is included; extra timed reminder sequences are a separate service.
Additional costs
Message, phone-number, telephony, AI and third-party charges may apply where used; rates and spending controls are agreed in writing before activation.
£35.00 / month£99.00 · One-off setupUsage and external-tool charges may be separate. We agree them before activation.
CONVERT
Appointment Confirmations & Reminders
Send confirmations and reminders using the correct appointment time zone.
Why suggested: Remind customers about an existing confirmed appointment or reservation.
Check before choosing: Requires a reliable compatible booking feed. Basic booking confirmation may already be included; agree extra reminders and message costs.
Watch example & details
Read the explanation
A booking is confirmed, but a busy customer can still forget the date or time.
Send a clear confirmation with the appointment details and any instructions the customer needs.
A reminder arrives at the agreed time before the appointment. Where configured, the customer can confirm or request a change.
Keep the details easy to find and give customers a clearer way to tell you when plans change.
Setup includes
Configure additional timed confirmations/reminders and the agreed route for booking changes or cancellation requests.
Ongoing service includes
Run the agreed reminder schedule from connected booking data and maintain timing and message configuration.
Requirements and limits
Requires reliable booking status and time-zone data. Adds reminder sequences beyond the basic confirmation in Appointment Booking; changes/cancellations are automatic only where specifically connected and agreed.
Additional costs
Message, phone-number, telephony, AI and third-party charges may apply where used; rates and spending controls are agreed in writing before activation.
£35.00 / month£99.00 · One-off setupUsage and external-tool charges may be separate. We agree them before activation.
ATTRACT
Automated Google Review Collection
Ask eligible customers for an honest review after service.
Before you start: Review invitations follow agreed eligibility rules regardless of expected satisfaction.
Why suggested: Invite customers fairly to share honest feedback after a completed service.
Check before choosing: Agree a valid review link, eligible contacts and timing; never select by expected rating.
Service details
Setup includes
Configure one review-invitation journey, approved link and timing, with the same invitation rules for all eligible customers.
Ongoing service includes
Run invitations for eligible completed services under the agreed rules and maintain the configured journey.
Requirements and limits
Use the same invitation rules for all eligible customers, regardless of expected satisfaction. Do not offer incentives for posting, changing or removing a Google review, regardless of its rating. No positive rating is guaranteed; each customer chooses their own rating and words.
Additional costs
Message, phone-number, telephony, AI and third-party charges may apply where used; rates and spending controls are agreed in writing before activation.
£35.00 / month£99.00 · One-off setupUsage and external-tool charges may be separate. We agree them before activation.
Total for these suggested services
£140.00 per month · £396.00 one-off setup
Your quote shows the total and any taxes or fees that apply.
