Keep approved business details consistent and schedule profile updates.
Before you start: Confirm the number of Google Business Profiles and the included check/update frequency in your written plan before you agree to this service.
Why suggested: Keep your approved location, contact details and opening hours easy to find.
Check before choosing: Requires an eligible, accessible business profile and approved details; ranking is not guaranteed.
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A customer finds your business online. Can they quickly see when you are open and how to contact you?
Your Google Business Profile brings those essential details together. Review the business information, hours and service descriptions before updates are made.
Keep customers informed with approved updates and a clear process for checking profile changes.
A clearer profile helps people take the next step with confidence. You decide what your business says.
Setup includes
Connect the agreed Google Business Profile, check approved business details and configure the agreed update process.
Ongoing service includes
Publish approved profile changes and updates within the written plan; maintain the agreed configuration.
Requirements and limits
Before you agree, your written plan confirms the number of profiles, check/update frequency and included revisions. Ranking, review removal, verification and suspension recovery are not guaranteed; platform decisions remain with Google.
Additional costs
Applicable taxes, third-party subscriptions and any agreed usage charges are stated in the written quote before activation.
£35.00 / month£99.00 · One-off setupUsage and external-tool charges may be separate. We agree them before activation.
ENGAGE
Website Chat System
Answer routine website questions and capture the next step.
Why suggested: Answer routine website questions from approved information and capture an enquiry.
Check before choosing: One agreed website; AI usage is separate. Define approved answers, limits and human handover.
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A visitor is looking at your website and has a simple question. Waiting for an email reply could mean losing the moment.
Website chat responds using approved information and asks helpful questions to understand what the visitor needs.
With permission, it collects contact details and passes the conversation to your team when a human response is needed.
Give visitors a helpful starting point while keeping your team involved in the decisions that need them.
Setup includes
Configure AI chat on one agreed website, approved answers, enquiry capture and staff handover.
Ongoing service includes
Continue the configured website-chat flow and maintain approved information/configuration within the written scope.
Requirements and limits
Website channel only; not a staffed human-chat service. Agree languages, knowledge updates, AI usage and handover. Sensitive or out-of-scope questions go to your team.
Additional costs
Message, phone-number, telephony, AI and third-party charges may apply where used; rates and spending controls are agreed in writing before activation.
£35.00 / month£99.00 · One-off setupUsage and external-tool charges may be separate. We agree them before activation.
CONVERT
Appointment Booking System
Offer suitable appointments from a connected calendar.
Why suggested: Offer appointment requests or slots under agreed calendar rules.
Check before choosing: Requires a compatible calendar. Tables, rooms, classes, staff or resources need separate compatibility checks.
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Agreeing a time can take several messages. Customers want to know what is available and confirm the next step.
The booking assistant offers available times from your connected calendar, following your service and availability rules.
The customer chooses a suitable slot, provides the required details and receives confirmation. The appointment is added to your calendar.
Reduce the back and forth and make it easier for interested customers to take the next step.
Setup includes
Connect one agreed calendar and configure availability, booking rules and a basic booking confirmation.
Ongoing service includes
Keep the agreed booking flow available through the connected calendar and maintain configuration within scope.
Requirements and limits
Not a replacement for specialist table, room, stock, staff or resource management. Compatibility must be confirmed. Basic confirmation is included; extra timed reminder sequences are a separate service.
Additional costs
Message, phone-number, telephony, AI and third-party charges may apply where used; rates and spending controls are agreed in writing before activation.
£35.00 / month£99.00 · One-off setupUsage and external-tool charges may be separate. We agree them before activation.
CONVERT
Appointment Confirmations & Reminders
Send confirmations and reminders using the correct appointment time zone.
Why suggested: Remind customers about an existing confirmed appointment or reservation.
Check before choosing: Requires a reliable compatible booking feed. Basic booking confirmation may already be included; agree extra reminders and message costs.
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A booking is confirmed, but a busy customer can still forget the date or time.
Send a clear confirmation with the appointment details and any instructions the customer needs.
A reminder arrives at the agreed time before the appointment. Where configured, the customer can confirm or request a change.
Keep the details easy to find and give customers a clearer way to tell you when plans change.
Setup includes
Configure additional timed confirmations/reminders and the agreed route for booking changes or cancellation requests.
Ongoing service includes
Run the agreed reminder schedule from connected booking data and maintain timing and message configuration.
Requirements and limits
Requires reliable booking status and time-zone data. Adds reminder sequences beyond the basic confirmation in Appointment Booking; changes/cancellations are automatic only where specifically connected and agreed.
Additional costs
Message, phone-number, telephony, AI and third-party charges may apply where used; rates and spending controls are agreed in writing before activation.
£35.00 / month£99.00 · One-off setupUsage and external-tool charges may be separate. We agree them before activation.
RETAIN
Automated Repeat Booking Reminders
Invite customers back when an agreed return interval is reached.
Why suggested: Send an appropriate reminder for an agreed repeat-service interval.
Check before choosing: Requires reliable service dates and contact preferences; staff sets intervals, with no clinical or safety decision by AI.
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Some customers need your service again, but remembering the right time is not always easy.
Set an appropriate reminder interval for the service and customer, using your records and their contact preferences.
A helpful message invites them to book again or ask a question. The journey changes when they reply or arrange the next visit.
Help customers return at the right moment with a clear invitation and an easy next step.
Setup includes
Configure agreed service-due or return-visit intervals, booking-status checks and reminder messages.
Ongoing service includes
Run the agreed due/return reminders and maintain interval, status and message configuration.
Requirements and limits
For a known service/return interval, not general dormant-customer reactivation. Requires suitable records and booking-status updates to avoid reminders after a new booking.
Additional costs
Message, phone-number, telephony, AI and third-party charges may apply where used; rates and spending controls are agreed in writing before activation.
£35.00 / month£99.00 · One-off setupUsage and external-tool charges may be separate. We agree them before activation.
Total for these suggested services
£175.00 per month · £495.00 one-off setup
Your quote shows the total and any taxes or fees that apply.
